The ChattyDuck Pledge

 
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Corporate Social Responsibility


At Chatty Duck Creative, we believe positive change begins at a grassroots level. By making small, manageable improvements to our own lives, we can all play a role in making our world a better place.

Chatty Duck Creative is a Fenton-based company founded by a proud Stokie who lives in the Staffordshire Moorlands. As you’ve probably guessed, we love the Potteries, which is why we feel a responsibility to work with other like-minded individuals and organisations to help improve the quality of life and long-term prospects of people living in our local communities.

When it comes to social mobility, for instance, Stoke-on-Trent is ranked 298th out of 324 local authorities in England. Life expectancy is three years below the national average for men, and two years below for women. Nearly a quarter of our city’s children live in poverty, compared to a national average of less than 17%*.

In light of these challenges, Chatty Duck Creative’s primary CSR-related objective is to positively impact people’s lives in Staffordshire and its surrounding areas. However, we are also happy to extend our approach to other parts of the UK and the overseas markets in which we operate should suitable opportunities arise.

Here are our commitments:


Social


We promise to donate at least 3% of our annual profits to charitable causes. If you’d like to suggest a worthy cause – especially in Staffordshire – please write to info@chattyduck.com. We continue to offer concessionary rates to startups, charities and non-profits (please see pricing information to learn more). We’ll consider social, financial, environmental and ethical factors before agreeing to work with any client, partner or supplier. We also strive to assist people who share our values, offering discounted or pro bono support to those tackling issues such as poverty, malnutrition, climate change, and inequalities in health and education**.


Financial


We promise to support local communities and businesses by focusing our procurement efforts on Staffordshire. Wherever possible, we will work with suppliers in our vicinity to ensure we are making a positive contribution to our region’s economy. If local providers are unable to meet our requirements, we will endeavour to work with small and medium enterprises (SMEs) in other parts of the UK in a bid to support the wider economy and organisations that share our values. Chatty Duck Creative’s membership of organisations such as Staffordshire Chambers of Commerce and the Federation of Small Businesses (FSB) will facilitate these goals.


Environmental


As a small agency that is geared up to provide remote support, Chatty Duck Creative’s environmental impact is relatively minor. Even so, we promise to continuously monitor our operations in a bid to ensure we are working as sustainably as possible. If we identify a greener way of doing something and we are in a position to cover the associated costs, we will implement the practice at the earliest possible opportunity. Most of the sustainable practices we employ will be informed by our own research, but we would also appreciate recommendations. Please feel free to contact info@chattyduck.com if you have any suggestions.


* Opportunity Action Plan, Staffordshire University
** Sustainable Development Goals (SDGs), United Nations